FAQ

1.What types of pet beds are available? 

We offer wicker, plush, cave-style, nest-style, and sofa-style pet beds.

2.Which seasons are pet mats suitable for? 

Cooling mats are ideal for summer, plush mats for winter warmth, and cotton mats are suitable all year round.

3.What materials are used for leashes? 

Our leashes come in polyurethane, webbing, rope, and leather materials, each with different durability and feel.

4.Which dog breeds are tug toys suitable for? 

Tug toys are great for training and interaction with medium to large dogs, while lightweight options are available for small dogs.

5.Can dog tug toys be cleaned?

Yes, they can be rinsed with water or mild detergent to maintain hygiene and prevent bacteria buildup.

6.Are cat teaser wands safe?

 They are made from safe, non-toxic materials and designed without sharp parts to ensure safe play for cats.

7.Are wicker pet beds easy to clean?
 Yes, they can be wiped with a damp cloth and are moisture-resistant and durable.

8.Which pets are cave-style beds suitable for?
 Cave-style beds are especially suitable for cats and small dogs that enjoy hiding and feeling secure.

9.Are the products safe?
All of our products are non-toxic, safe, and meet pet product standards.

10.How do I choose the right size pet bed?
 Measure your pet’s body length and add 10–15 cm to select the appropriate bed size.

11.Do you accept returns?
 Products can be returned within 30 days, provided they are in perfect condition, resalable, accompanied by proof of purchase (order confirmation email or order number), and returned in their original packaging and condition.